We're here to help with any questions about our products or your order
Have a question or need assistance? We're just a message away. Our customer support team typically responds within 24 hours.
+443112855734
Monday-Friday: 9AM-6PM (GMT)
support@phoneshieldpro.com
sales@phoneshieldpro.com
209 Scott Knoll
Amandaton ML3 8PH
United Kingdom
We offer free standard shipping on all orders over $50. Standard shipping typically takes 3-5 business days, while express shipping (available for an additional fee) takes 1-2 business days. International shipping is available to most countries, with delivery times varying by location.
If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. To initiate a return, please contact our customer service team through the form above or email returns@phoneshieldpro.com with your order number and reason for return.
All PhoneShield Pro products come with a limited warranty against manufacturing defects. Depending on the product, this warranty period ranges from 1 year to lifetime coverage. If your product shows signs of manufacturing defects during the warranty period, we'll replace it free of charge.
Once your order ships, you'll receive a confirmation email with tracking information. You can use this tracking number on our shipping carrier's website to monitor your delivery. If you haven't received a shipping confirmation within 2 business days, please contact our customer service team.
Yes, we offer special pricing for bulk and wholesale orders. If you're interested in purchasing our products for resale or in large quantities, please contact our wholesale department at wholesale@phoneshieldpro.com with details about your business and estimated order quantities.